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Services

Implementation, Integration and Support

Software on its own does not change how a legal department works. These are the services that put it in place and keep it there — delivered by the same people who build the platform.

What We Do

Four services, each with a defined shape so you know what you are buying.

Custom Development

We build the system when the process is specific enough that configuring a product would not get you there. Fixed stages, a named team, and your review at the end of each increment.

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  • 1RequirementsProcess mapping and a written scope, including what is explicitly out of it.
  • 2ArchitectureData model, integration points and a prototype of the riskiest part.
  • 3BuildTwo-week increments against the agreed scope, demonstrated each time.
  • 4HandoverDocumentation, training and an agreed support arrangement.

System Integration

Connecting the platform to what you already run — document management, ERP, CRM, e-signature, identity — so people are not copying data between two systems.

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  • 1AuditInventory of the systems in scope and the data each one owns.
  • 2MappingField-level mapping and the rules for which system wins a conflict.
  • 3ConnectorsBuilt, tested against your staging environment, then promoted.
  • 4MonitoringAlerting on failed syncs, with a runbook your team can follow.

IT Consulting

An assessment of where legal work is losing time and what technology would actually change, written plainly enough to take to a budget committee.

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  • 1AssessmentInterviews, volume data and a baseline of current cycle times.
  • 2RoadmapSequenced initiatives with dependencies and rough effort.
  • 3Business caseCosts, expected effect and the assumptions behind both.
  • 4GovernanceWho decides what, and how progress gets reviewed.

Technical Support

A named engineer and a legal-domain specialist on your account, working in your time zone, with response times written into the agreement.

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  • 1OnboardingEnvironment setup, data load and training for each user group.
  • 2SLA responseDefined response and resolution targets by severity.
  • 3MaintenanceUpdates, security patches and regression testing before release.
  • 4Quarterly reviewUsage, open issues and what to change in the next quarter.

Ready to see it on your documents?

Book a demo and we will run the platform against a sample of your contracts or matters, in your jurisdiction.