Industry
Financial Services
Banks, insurers and payment firms carry two legal workloads at once: the contracts and matters every company has, and a supervisory regime that asks them to prove how each decision was made.
What Makes the Sector Different
In most companies a legal decision needs to be correct. In a supervised financial entity it also needs to be reconstructable years later: who assessed it, against which version of which rule, and what evidence they had at the time.
That changes the requirements for the tooling. Retention is longer, access has to be scoped and logged, and an assessment that exists only in a lawyer’s inbox is not evidence of anything.
Regulatory Requirements We Cover
Tracked as separate regimes, because they impose different duties on the same document.
DORA
ICT risk registers, third-party contractual clauses, exit plans and incident reporting timelines.
MiFID II
Record-keeping duties for client communications and the retention periods attached to them.
AML / CFT
Policy versions, training attestation and evidence retention for supervisory review.
GDPR
Records of processing, DPIAs and data subject requests, including special-category cases.
EU AI Act
Inventory and risk classification of AI systems used in credit, pricing and fraud decisions.
National rules
Portuguese, Spanish, German, French, Kazakh and Uzbek implementations, tracked per country.
Products That Apply
In this sector compliance usually leads and the rest follows.
An Example
Situation. A payment institution operating in three EU countries kept its outsourcing register in a spreadsheet and its assessments in email. A supervisory review asked for the evidence behind eleven third-party decisions taken over two years.
What was done. The register was migrated into the platform with the underlying contracts attached, DORA clause checks were applied to each agreement, and the outstanding gaps were assigned to named owners with dates.
Result. The evidence pack for the review was assembled from the system rather than reconstructed by hand, and the gaps that remained were presented as a dated remediation plan instead of an omission. The example is anonymised at the client’s request.
Frequently Asked Questions
What compliance and procurement teams ask us first.
We provide what a financial entity needs from a provider: the contractual clauses DORA requires, an exit plan, incident notification within the agreed window, and the register-of-information fields your team has to file. The obligation to maintain the register stays with you.
Yes. Financial services clients commonly run a private deployment in their own EU tenancy or on-premise. The platform is the same; only the hosting boundary changes.
Every assessment, approval and document version is stored with an author and a timestamp, and can be exported as an evidence pack for a defined period and scope.
Yes, for the regimes our clients operate under there, tracked separately from EU sources so a change in one is never presented as a change in the other.
Ready to see it on your documents?
Book a demo and we will run the platform against a sample of your contracts or matters, in your jurisdiction.